OUR PRIVACY COMMITMENT TO YOU
The Desi Clothing Compnay Inc. and Desiwear.com understands and respects your concern for privacy and the security of your personal information. At Desiwear.com, we are committed to providing you with a secure and confidential shopping experience. Desiwear.com will not sell, lease or rent your personal information to a third party for any purpose.
OUR SECURITY COMMITMENT
We are committed to protecting the security of your information. Your password, credit card information and personal information are always secure with us. When you send personal information or use a credit card to make a purchase at Desiwear.com, we use Secure Socket Layering (SSL) to encrypt your personal information, including your credit card number, before it travels over the Internet.
SSL technology is the industry standard for secure online transactions. Making a credit card purchase online at Desiwear.com is just as safe as making a credit card purchase over the telephone. But if you would prefer to use the phone, just call 1.905.844.3374, and one of our customer service associates will gladly take your order from 9:00 a.m. to 5 p.m. Eastern Standard Time Monday to Friday and 11 a.m. to 2 p.m. Saturday. We are closed Sundays and all statutory holidays. In fact, you may wish to browse through certain product offerings on the Web site and leave us an email at dwinfo@desiwear.com to contact you by telephone in order to place an order. Do not, however, send credit card information by email. Despite our best efforts no data transmission over the Internet can be guaranteed to be 100 per cent secure. Accordingly, while we strive to protect your personal information, we cannot warrant the security of the information you transmit to us, and you do so at your own risk. Once Desiwear.com receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.
WHO IS DESIWEAR.com?
Desiwear.com is wholly owned and operated by The Desi Clothing Company.
WHEN DOES DESIWEAR.COM COLLECT PERSONAL INFORMATION?
The personal information collected by Desiwear.com through the Web site is information submitted voluntarily by Users. In order to make a purchase with Desiwear.com, you must sign in as a member and will select a username and a password. We request personal information relevant to process and fulfil your present and future order(s). The specific information we collect at time of purchase is:
- Name
- Billing address
- Shipping address
- Credit card number and expiry date (THIS IS NOT RETAINED AS A PART OF YOUR PROFILE)
- E-mail and phone number for updates or questions regarding your order
- - Allow you to purchase products and services, become a Desiwear.com member, and participate in special promotions and contests
- - Verify your credit card and payment information- Improve the Web site by observing the overall customer usage of the features and pages on the site
- - Personalize and customize the delivery of information and services to you.
Desiwear.com will use the information to provide you with relevant product and content information as well as to personalize and customize your shopping experience. Your Desiwear.com profile will be password-protected as you will create a personal password to ensure the privacy and security of viewing your information. From time to time, our Web site will request information from users via surveys or promotions (for example, contests or specials). Your participation in our surveys or promotions is completely voluntary.
Contact information will be used to conduct prize drawings, and notify winners. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Web site.
HOW WILL DESIWEAR.COM USE MY INFORMATION?
Desiwear.com will use the information collected to:
WHO HAS ACCESS TO PERSONAL INFORMATION COLLECTED BY DESIWEAR.COM?
Desiwear.com strictly controls access to your personal information to employees who need this information in order to serve you or to the employees who analyze our performance in order to measure and improve Desiwear.com. Employees are kept up-to-date with regard to the privacy and security practices of Desiwear.com. We may use leading service providers to assist us with customer service, order processing or other key functions.
We will only share information necessary for these service providers to perform their role in serving you and Desiwear.com. These third parties will be required to sign a confidentiality agreement that binds them to keep all customer information confidential.
THIRD PARTIES
If you gain access to Desiwear.com through another web site or portal, any information you shared with that web site or portal prior to visiting Desiwear.com is not controlled by Desiwear.com.
We will track and review statistics on the traffic directed to Desiwear.com by other web sites or portals.
Your personal information will not be shared with these third party organizations unless you give us permission to do so. From time to time, a third party may sponsor a contest, offer a service or promotion to Desiwear.com visitors. We will let you know if your personal information will be shared with that third party and you can choose whether or not you wish to participate. We may share general statistics about the performance of Desiwear.com with other reputable organizations. Your personal information cannot be identified from these statistics.
FRAUD PREVENTION
We reserves the right if required by law to cooperate with law enforcement and other officials in the investigation requiring personal or account information. We may also report to other organizations improper or unlawful user activities on Desiwear.com and this reporting may include disclosure of personal information related to those individuals conducting such activities.
DOES DESIWEAR.COM USE COOKIES?
Desiwear.com uses cookies to better understand user behaviour on the Web site and continually enhance the user experience with Desiwear.com. Your Web browser temporarily stores a small piece of information called a cookie on your hard drive. Desiwear.com uses the cookie to recall information you gave us so you do not have to provide it when each time you visit Desiwear.com.
LINKS
Desiwear.com contains links to other sites. Please be aware that Desiwear.com is not responsible for the privacy practices of those other sites. Users of Desiwear.com should be aware when they leave Desiwear.com and should read the privacy policies of each visited web site which collects personally identifiable information. This Privacy and Security Policy applies only to Desiwear.com.
UPDATING INFORMATION
If you are a Desiwear.com member, you can update your personal profile and contact information at any time in the member log-in section of Desiwear.com.
YOUR CONSENT
By using Desiwear.com, you are consenting to the collection and use of personal and account information by us, for the purposes set out in this policy.
CHANGES TO THIS PRIVACY AND SECURITY POLICY
All changes will be posted on Desiwear.com to inform visitors of our commitment to Privacy and Security.
QUESTIONS OR COMMENTS
Please direct any questions or comments regarding our Privacy and Security policy to a Customer Service Representative at 1.905.844.3374 from 10 a.m. to 5 p.m. Eastern Standard Time Monday to Friday.
